Data Protection (Privacy) Information

General Information 
alpha trading solutions GmbH attaches the utmost importance to the protection of your privacy as a user. This applies particularly to the processing of personal data. To use our website, you are not required to disclose any personal data. In certain cases, however, we need your name and your address as well as other data to be able to process your order. Where required, we will inform you accordingly. Moreover, we only store and process data that you provide to us on a voluntary basis or automatically.

Collecting and Processing
Each access to our website and the retrieval of data available on the website are recorded, including: retrieved file names, date and time of retrieval, transferred data volume, notice on successful retrieval, web browser and requesting domain. Storing is required for internal statistical purposes. Moreover, the IP addresses of the requesting computers are recorded. Additional personal data are only collected if you provide them voluntarily within the context of e.g., an inquiry, order or registration.

Use and Transfer
We treat the personal data you disclose as confidential information and will transfer such data to third parties only if required in processing an order such as in case of the transfer of order data to suppliers. We will in no event lease or sell your personal data or data relatable to you as a person to any third parties for their use. Personal data will only be used for the processing of your orders, to answer your questions, as well as for the internal preparation of anonymous statistics. The only exceptions relate to services you have requested, which imply consent to the use of your additional data, as well as the disclosure of your data to governmental institutions and authorities by virtue of law. We will disclose the data collected and stored with your consent to business partners subject to contractual agreements to the extent required in your interest. Of course, our business partners are requested and obliged to comply with the statutory data protection regulations.

Where we advertise for other companies on our website, we identify them as such. In its judgment of 12 May 1998, “Liability for links” (312 O 85/98), the Hamburg Regional Court (Landgericht) clearly ruled that in setting links to other websites, joint responsibility is assumed for the contents of the linked pages if applicable, i.e. the party publishing the link may be held liable; this can only be avoided by expressly disassociating oneself from such contents, which alpha trading solutions GmbH hereby does. Without your consent, alpha trading solutions GmbH will not transfer any data to non-EU states, unless it is required for the business transaction or expressly permitted by the BDSG (German Federal Data Protection Act).

Right to Obtain Information and Raise Objections
If a consent to the use of your personal data was required, you may withdraw such consent at any time by post to alpha trading solutions GmbH, Geschäftsleitung, Am Kletthamer Feld 10, 85435 Erding or via email to Our data protection officer is:

Mr. Jörg Kappestein
Bahnhofstraße 11
87677 Stöttwang

Phone:+49 8345 2309 130
Fax:+49 8345 2309 131

Of course, being the data subject, you may also contact the data protection supervisory authority of the federal state:

Promenade 27
91522 Ansbach

Phone:+49 (0)981 531 300

Right to Data Portability
As to data that we process in an automated manner based on your consent or in performing a contract, you have the right to have such data supplied to yourself or a third party in a commonly used and machine-readable format. If you request the direct transfer of the data to another controller, this will be done only to the extent it is technically feasible.

Erasure of Personal Data 
Stored personal data will be erased if the user of the website and/or the customer withdraws the consent to storing, if it is no longer necessary to know such data for fulfilling the purpose for which they were stored or if their storing is prohibited on other legal grounds. Data designated for accounting and bookkeeping purposes are not affected by the foregoing.

Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. with the additional function “AnonymizeIP”. This means that IP addresses are not stored and processed fully, but only in a truncated form to rule out any direct connection to the person. Google Analytics also uses cookies. The information on your use of this website (including your IP address) generated by cookies is transferred to a server of Google in the USA and stored there. Google will use such information to evaluate your use of this website, to prepare reports on the website activities for the website operators, and to provide other services associated with the website and Internet use. Google may also transfer such information to third parties if required by law or to the extent to which third parties process the relevant data on behalf of Google. Google will in no event combine your IP address with other data. You may prevent the collection and transfer of such information to Google Inc. by downloading and installing the browser plugin available under the following link:

To improve our offer, we use cookies. Cookies are small data packets which are temporarily stored on your hard disk and enable your identification. Cookies collect data regarding the use of our website in anonymised form – no conclusions on your personal identity are permitted. In doing so, we can achieve a high level of user-friendliness. Moreover, cookies help us to identify the most frequently used offers on our website. By a general setting in your browser, you can disable the storing of any cookies. Please note, however, that in such a case you may not be able to use the full set of functions on this website.

SSL Encryption
For reasons of security and protection in the transfer of confidential contents, such as inquiries you send us, this website uses SSL encryption. You can recognise an encrypted connection by the lock symbol on the address bar and when the address bar of the browser switches from “http://” to “https://”. Whenever SSL encryption is activated, data you transfer to us cannot be read by third parties.

Security Information
We assure you that we will store your personal data making use of all technical and organisational resources in such a manner that they are inaccessibly to third parties. In email communications, we cannot guarantee full data security, and therefore we recommend that you use postal delivery for confidential information.


Information current as of: 17.05.2019

Sparked your interest?

Please feel free to contact us. We will prepare your individual offer.


Am Kletthamer Feld 10, 85435 Erding, Germany